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international orders

BOXED SOFTWARE
INTERNATIONAL SHIPMENTS of Boxed Software must first contact customer service so that your country's regulations can be checked before shipment. Every country has different regulations and even the current regulations can change due to global events, e.g. terrorism, natural catastrophes, etc.

The international shipping cost is typically ~ $9.00 U.S. dollars for one (1) software item weighing one (1) pound and is shipped via USPS Global Priority Mail. Please remember that all customs clearing, duties and taxes are not included in the freight calculation and are the responsibility of the customer.

The TOTAL EXTRA COST for example for the product named, "Template and Menu Hot Sauce", will be approximately an additional $20.00 U.S. Dollars which will cover the CD-ROM, packaging, handing($11.00 USD) and international shipping ($9.00 USD). You typically can make an order for the DOWNLOAD ONLY software and then send an e-mail to customer service requesting a boxed version and referencing your order number and you will then be charged an additional $20.00 U.S. Dollars on your credit card.

You may pay for your order with a credit card, money order or check drawn on a U.S. bank. We accept American Express, MasterCard, VISA and Discover Card/NOVUS. At this time, we cannot accept purchase orders from our international customers.


DOWNLOAD ONLY SOFTWARE
INTERNATIONAL CUSTOMERS of DOWNLOAD ONLY software do not have to enter any U.S. Zip Code and can purchase the software directly from the web site.

When contacting customer service, please state your full name, billing address, phone number, product name and quantity you wish to purchase as well as your credit card type, credit card number, expiration and security code.


PAYPAL
If you are an international customer and cannot pay via credit card, payments from many countries can also be accepted via PayPal. If you wish to pay via PayPal, please send a request to customer support indicating what item you wish to puchase, contact name, address, and quantity of each items.



WESTERN UNION
If for some reason, your country is not listed in the below list of approved countries, you may still make a payment via
Western Union
.    Please contact customer support before sending any type of payment through Western Union.



CUSTOMS
You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from us, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

Phone orders may be shipped to the following countries:
Amer. Samoa
Anguilla
Antigua
Aruba
Australia
Austria
Bahamas
Bahrain
Barbados
Belarus
Belgium
Bermuda
Bonaire
Brit. Virgin Islands
Canada
Canary Islands
Cayman Islands
Congo
Cook Islands
Curacao
Cyprus
Denmark
Dominica
Dominican Republic
Estonia
Faroe Islands
Fiji Islands
Finland
France
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guernsey
Guinea Republic
Haiti
Hong Kong
Hungary
Iceland
India
Ireland
Italy
Jamaica
Japan
Jersey
Kenya
Luxembourg
Macau
Madagascar
Malaysia
Martinique
Monaco
Montserrat
Morocco
Nepal
Netherlands Antilles
Netherlands
New Zealand
Norway
Papua New Guinea
Philippines
Portugal
Reunion Island
Saipan
Samoa
Saudi Arabia
Seychelley
Singapore
Somalia
South Africa
Spain
St. Kitts
St. Lucia
St. Maarten
St. Vincent
Sweden
Switzerland
Tahiti
Taiwan
Thailand
Togo
Tonga
Trinidad/Tobago
Turks/Caicos Island
United Arab Emir.
United Kingdom*
US Virgin Islands
Zaire
Zambia
*Includes England, Northern Ireland, Wales and Scotland.

Shipments to Puerto Rico and the U.S Virgin Islands are subject to the standard domestic shipping charges.

Unless otherwise indicated, products are available in U.S. versions only. Software and documentation are in English. Certain products may not be available for export.

COUNTRIES NOT LISTED ABOVE
If your country is not listed above, you still maybe able to purchase via Western Union or contacting the U.S. Embassy in your country to establish a valid bank account so that payment can be made.

IF YOU are using Western Union to wire funds over, your funds MUST CLEAR which will take several business days. Please contact customer support before doing anything.

 
   
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