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| The amount of information we collect depends on you. We collect
information needed for secure ordering and customizing your
experience. In the case of our online employment application,
we gather more detailed personal information. See below to
find out what information is required for what task. |
IP address - We use IP addresses to measure our site traffic
and to help provide a relevant shopping experience. Your IP
address is not linked to your customer information.
Referral site - If you come to our site via a link, the location of the referral
is captured. This is used to help us know where our users come from.
Browser type - This information is captured to help us optimize our site to match
the latest technology used by our customers.
Movements through our site - We keep track of pages you visit to help us provide
a more personalized and relevant shopping experience.
User Account creation
User name, password, e-mail address, secret question and answer to a secret question. |
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| Name, address and payment information, although credit card
and PO numbers may be phoned in as an alternative. |
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| E-mail address of your friend/colleague and your e-mail address. |
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| Name, address and phone number. |
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| Name, e-mail and phone number, but varies by promotion or
purpose. See special note on contests below. |
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| By using our Site, the user agrees to the
terms and conditions set forth in this Privacy Policy and
the Site
Terms of Use INCLUDING ALL LIMITATIONS OF DAMAGES PROVISIONS
which are an integral part hereof and the user consents to
the collection and use of this information by DECLOAK
as disclosed in this Internet Privacy Statement. We may revise
this Internet Privacy Statement or the Site Terms of Use
at any time by updating these postings. By using this Site
you agree to be bound by any such revisions in effect at
the time of use and should therefore periodically visit this
page and the Site Terms of Use page to determine the then
current policies applicable to users of the Site. |
We require only the personal information that is needed for
safely processing your online order and for contacting you
about your transactions. It is used exclusively for that purpose.
If you become a DECLOAK customer, you may receive mailings
from your account information and your account information
may be analyzed as part of our standard business practices.
If you would prefer not to receive catalogs, please click here.
Also, as a DECLOAK customer, you may choose to take advantage
our extranet program. Any information provided to us through
your extranet may be analyzed and acted upon as part of our standard
business practices. |
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| Your personal information is not shared with any other party. |
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| Yes, we occasionally purchase third party information about
companies that are our customers. We do not purchase any personal
customer information. The company information we purchase includes
size of company, number of employees and annual sales. This
is used for customizing the user experience online and for
supplementing our internal sales information. |
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| When you purchase online from DECLOAK, we will contact you
by e-mail to confirm your order and to update you on the status
of your order. If you entered a contest at DECLOAK, you may
receive a follow-up e-mail. This is the only e-mail you will
receive from such entries. |
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| DECLOAK is committed to providing all customers with a world-class
experience. In order to measure how well we are doing and to
better understand how we can continually improve our product
offerings and our ability to meet your unique requirements,
from time-to-time we may contact you by phone or e-mail and
solicit your participation in research. Your participation
is voluntary and you may request to remove yourself from future
efforts of this kind. |
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| We only send information about our hot deals and specials to
our customers who find it useful. You can opt-out of receiving
future communications from us when you set up your account
or by updating your account information. When you participate
in a contest or survey, you also have the choice of opting-out
at that time. |
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| Only authorized programming personnel at DECLOAK are permitted
to see your password. Your account manager is not permitted
to see your password. Nor are any other personnel. If you forget
your password, you can receive a reminder via e-mail or you
can create a new one. Only authorized sales, customer service
and accounting personnel are permitted access to your account
information. Employees who violate our privacy pledge will
be subject to our normal disciplinary process. Whenever we
hire other organizations to provide support services, we will
require them to conform to our privacy pledge and to allow
us to audit them for compliance. |
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| DECLOAK.com
will occasionally update this privacy statement. When we
do, we will also revise the "last updated" date
at the top of the privacy statement. For material changes to
this statement, DECLOAK.com will notify you by placing prominent
notice on the Web site. |
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| If you've already conducted business with DECLOAK in the
past and would like to begin purchasing online, you'll need
to create an User Account. Creating an User Account requires you
to designate a user name and password. User names and passwords
must consist of at least one non-white-space character and
be at least four characters in length. Single spaces are allowed
in passwords. Leading and trailing spaces, and adjacent spaces,
are not allowed. After your User Account is created, please contact
your account manager to link your User Account to your customer
account. |
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| When someone visits the site, a cookie is placed on the customer's
machine (if the customer accepts cookies) or is read if the
customer has visited the site previously. One use of cookies
is to assist in the collection of the site visitation statistics
described above.
We also use cookies to collect information on which newsletter
links are clicked by customers. This information is used
to ensure we are sending information customers want to read.
It is collected in aggregate form and never linked with your
personal information. Tiny Images or Web beacons, also known as clear gif technology,
or action tags, may be used to assist in delivering the cookie
on our
site. This technology tells us how many visitors clicked
on key elements (such as links or graphics) on a DECLOAK.com
Web page. We do not use this technology to access your personally
identifiable information on DECLOAK.com; it is a tool we
use to compile aggregated statistics about DECLOAK.com
Web site usage. We may share aggregated site statistics with
partner companies but do not allow other companies to place
clear gifs on our sites. DECLOAK also uses cookies in connection with the use of
your .NET Passport account on the DECLOAK.com Web site,
as explained in the .NET Passport privacy statement. If you choose to not have your browser accept cookies from
the DECLOAK.com Web site, you will be able to view the
text on the screens, however you will not experience a personalized
visit nor will you be able to subscribe to the service offerings
on the site. |
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| Simply click here to send us feedback via e-mail. Please
note that feedback given in this manner becomes property of
DECLOAK and may be used for promotional purposes. If you prefer
not to have your comments used in this manner, simply use your
own e-mail to send a message to webmaster@DECLOAK.com. Or you
can indicate your preference at the top of your message. |
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| You can update your basic account information at any time.
To correct any other account information, please contact your
account manager. We will attempt to keep customer information
complete, up to date, and accurate. We will tell our customers
how and where to conveniently access their account information
(except when we are prohibited to do so by law) and how to
notify us about errors which we will promptly correct. |
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| If you elect to enter any contests or other promotions related
to DECLOAK please note that, by entering, you are giving your
permission to use your information for promotional purposes. |
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| Click here to contact us. |
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| Last
updated: March 15, 2004 |
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